Privacy Policy


Effective date: December 20, 2020

Harmony Cleaning operates www.harmonyhomecleaning.com (the “Website”) website as well as www.harmonycleaning.ca and www.harmonyhomecleaning.ca which are redirected to the Website.  This Privacy Policy describes our polices with regards to the collection, use, and sharing of personal information when you use our services and Website.  

We use your data to help improve the services we provide.  By using our services and the Website, you agree to the collection of information in accordance with this policy. 

Types of Data Collected

 

Personal Data

 

When on our Website, you may provide us with certain personal information that can be used to contact you, provide services, or respond to your inquiries (“Personal Data”).  

This date can include but it not limited to:

  • First and Last name
  • Email address
  • Phone Number
  • Your Address
  • Cookies and Usage Data

When you visit our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the pages or products that you view, what websites or search terms referred you to our Website, and information about how you interact with the Site. This “Device Data” is collected automatically and is generally collected by any site you may visit.    

The “Device Data” data is collected using some or all of the following technologies:      

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.     

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.     

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

“Personal Information” is the combination of the “Device Data” and “Personal Data” as described above.   

How is Your Personal Information Used?

 

Harmony Cleaning uses the Personal Information collected for various purposes including but not limited to the following.   

  • To communicate and provide customer support
  • Notify you about changes to our services
  • For marketing and advertising purposes
  • Monitor the use of our service and Website
  • To gather and analyze information to improve our services
  • Detect, prevent, and deal with technical issues

We use the Device Data to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site. 

Sharing Your Personal Information

 

We may share your Personal Information with third parties for analytical purposes.  We use Google Analytics to help us understand and analyze how our customers use our Website.  Details regarding how Google uses your Personal Information can be found at:  https://www.google.com/intl/en/policies/privacy/.  You can also choose to opt-out of Google Analytics using this link:  https://tools.google.com/dlpage/gaoptout.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations. 

Marketing and Advertising  

 

We may use your Personal Information for advertising and marketing purposes that could be of interest to you.    

Your Rights 

 

You have the right to access the personal information we hold about you and to ask for your information to be corrected, updated, or deleted.  Please contact us using the contact details below to make any of these changes or to ask for your information to be deleted. 

Data Retention

 

We will retain data only for as long as it is necessary for the purposes of this Privacy Policy or for legal purposes where required to comply by local laws. Your Personal Data will be retained for communication purposes unless you ask us to delete it.  Usage data will also be retained for analytical purposes in order to help improve our services.   purposes   

Policy Changes 

 

The Privacy Policy may be updated due to changes in our products, services, or procedures or due to legal or regulatory changes.   

Contacting Us

 

If you have any questions regarding our Privacy Policy, please feel free to contact. 

By email: info@harmonyhomecleaning.com 

By phone: 416.425.8288. 

Clients Love Us!

Lori

“The place looks and smells great. There were so many WOWs, like the banana treatment on the plants, the windows being cleaned and cleaning the grease under the stovetop. Thank you for the “treat” on the pillows”.

Rob

“The house was so clean and fresh that the whole family, including my 21 month old got our best night’s sleep we have had in months. You have got to tell me what you used to clean our bathroom counters, they’ve never looked this good, even when we bought the house”.

Becca S.

“The Harmony Cleaning team are truly professionals. In addition to regular home cleaning, we had the team help us with post reno cleaning. The work is exceptional, their attention to detail is impressive. Our family has been their customer for over three.”

Patricia

“All of my furniture was virtually brand new after the cleaning. They did a fantastic job. They scrubbed and cleaned the furniture over and over until it looked new again. The grey layer of concrete/paint splatter was gone. It looked like it did the day I got it. And the price was seriously reasonable. Highly recommend!”

Ben S

“Have been a customer for over 2 years. First rate cleaning service — friendly people, super reliable, and always do a great job.”

Ben H

“I have used them for 8 years across many different properties – houses, condos and for regular and construction cleans and the cleaners are always professional and do a great job!”

Hillary C

“Fantastic service! They were a pleasure to deal with and set us up with a post-construction, pre-baby house-cleaning and we could not be happier! Our cleaner was friendly and very thorough, leaving the house smelling clean and not at all like harsh chemicals. We were also pleased to find that their rates are extremely reasonable. We are so happy with their service from start to finish and would recommend them to anyone!”.

Veronique D

“I have used Harmony Home Cleaning for 3 years. The cleaner who took care of my home did such an amazing job. The company does excellent work.”

Kelly P

“Just wanted to thank you for the most amazing service this morning – the ladies were great and the house looks awesome! Greatly appreciate their tremendous attention to detail!”

Daniel L

“Such fantastic service! Norm and is team were respectful, helpful, and my home was very well cleaned. I would highly recommend his service to anyone”

Ann L

“I have used Harmony Home Cleaning Service for over 12 years and this speaks volumes to the service they provide. They are professional, eco-friendly, always on time, efficient and very friendly The cleaning they provide is outstanding, …”

Gwenda L

“I cannot begin to express my appreciation for the service and professionalism of my whole experience with Harmony Home Cleaning. What caught my eye was their commitment to community and what sealed the deal was how diligent the ladies were at ensuring our home was as clean as possible. I will continue to use them in the future.”

Michele S

“We love Harmony Home Cleaning! The customer service via email is excellent and the cleaners do an absolutely amazing job! I reached out to multiple cleaning companies in one day and Norman from Harmony responded quickly and professionally. The rates are excellent as well and I highly recommend”

Kim S

“Easy to book over email, and the cleaning was detailed and every surface was left spotless. Very reasonable rates too.”

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